Find us on: 

​sentience counselling

                Helping you become more aware


What is Emotional Intelligence (EI) and why do I need to develop mine?

As the modern workplace continues to evolve and becomes more complex, it is increasingly necessary to employ individuals who display high levels of Emotional Intelligence. 

You need your employees to have the ability to engage their emotional intelligence and display heightened levels of communication and judgement.

Businesses that lack Emotional Intelligence may see rigid or defensive behaviour in their people, poor team-working and low levels of personal resilience.

Businesses high in Emotional Intelligence benefit from more engaged employees and leaders, staff who are able to adapt and cope with change, better team-working, collaboration and innovation.

EI is the ability to manage your personality - to be aware of what you say and do and the impact you have on those around you; and to empathise with the feelings, emotions and the behaviours of others.

What can EI development do for me as a leader and/or for my business?


"In a study of skills that distinguish star performers in every field from entry-level jobs to executive positions, the single most important factor was not IQ, advanced degrees, or technical experience, it was EQ.” Daniel Goleman

  • Increase your ability to communicate more effectively with a greater understanding of empathy, allowing you to manage conflict and build healthier relationships.
  • Reduce stress by developing enhanced levels of resilience and increased insight into your trigger points and how to manage them.
  • Improve your overall performance by better awareness of the way you relate to yourself and others.


Engaging your EI allows you to create a decisive shift in the way you think, empowering you to be both personally and interpersonally effective; to feel emotionally resilient and more in control of your reactions, even when under pressure.

Improved EI helps you to build stronger relationships, perform to a higher standard and negotiate the intricacies of life. **Experts now believe that EI (also known as EQ) is more important than IQ - and unlike IQ it isn’t fixed, and so it can be developed and improved upon at any point in our lives.

**Further reading about emotional intelligence:

What can EI development do for me as an individual? 

I use the JCA Emotional Intelligence Profile (EIP3) development tool which is delivered to the recipient in the form of an online questionnaire. 

This EI Profile measures 16 dimensions of emotional intelligence and was developed specifically with the workplace in mind. With over 15 years of research and validation, the EIP has been used by over 20,000 leaders worldwide.

The JCA EIP3 focuses on:


Personal Intelligence - having positive self-regard, being self-aware and managing your behaviour effectively and appropriately.

Interpersonal Intelligence - having a positive regard for others, being aware of others and managing your relationships successfully.

The JCA model is unique in that it recognises and measures Emotional Intelligence at the attitudinal level. This emotional intelligence profiling tool is able to unlock potential and enable sustainable change by identifying the underlying attitudes that underpin an individual’s thoughts and feelings, which then drives their behaviour.

This development opportunity includes:

  • Delivery of the online questionnaire.
  • A 36-page colour report detailing the results of the questionnaire.
  • Expert analysis of the resulting report.
  • 1:1 face-to-face feedback session (2-hours).
  • All administration costs and charges.


Please contact me for further information and pricing.

What form will the EI Development take?